AI audience engine · Ticketing suite

Your last event sold out. Now name ten people who were there.

A thousand people came, paid, and went home strangers. Hibilet is a full ticketing suite that lets you ask your audience a question directly, in plain language, from your own data. The money is yours, the data is yours, the audience is yours.

One. Tell it about your eventIn the words you would use with a friend. Name, room, capacity, what a ticket costs. No forms with forty fields.
Two. Connect StripeThe account you already have. One click, and we never see a card number or a password.
Three. Start sellingUnder an hour from the first sentence to the first ticket, on your own domain and under your own name.

Ask your audience a question.

In the words you would use with a colleague. Hibilet resolves it against your own buyer data, prices it, and drafts the message. You approve it or throw it away.

It reads your data, not the internet. Every answer is a segment you can open, scroll and export.
Nothing sends itself. Drafts sit in your outbox until a human presses send.
Consent is part of the query. People who never opted in are excluded before the count is made, not after.
It works from day one. Your data starts building with the first sale, not after a migration project.

Ask who bought a weekend pass last year and nothing since

2,417

people match, all with marketing consent on file

€99,900

at last year's conversion rate for this segment

14 min

to build the same segment by hand, last time anyone tried

The first rows of that segment 2,414 more

E. Kaya	Rotterdam, last bought Mar 2024	€431.50
J. Okonkwo	Antwerp, last bought Aug 2024	€212.00
M. Lindqvist	Utrecht, last bought Jul 2024	€96.00

Drafted for you: a win-back email with a 48-hour early bird, held for your approval

Example queries against an illustrative account. Nothing here is a real customer.

Everything a door needs, on one sheet.

Who is coming, who nearly came, who walked through which door, what it settled to, and how it compares to last year. Tables with a minimum spend and a host are in there too, and reserved seating charts on Pro.

Friday 14 March · Maassilo, Rotterdam · 948 of 1,000 · the most recent orders
Who	Items	Total	Paid with	Gender	Time to buy
Elif Kaya	2 × Advance	€64.00	Apple Pay	F	52s
Jan Okonkwo	1 × Early bird, + cloakroom	€29.50	Visa	M	2m 32s
Marta Lindqvist	4 × Advance	€128.00	iDEAL	F	1m 04s
Sam Vermeulen	1 × Final release	€38.00	Mastercard	Not stated	3m 18s
Selin Demir	Table T3, party of 6	€950.00	Bancontact	F	6m 41s
Guest list, 48 admits	Comp	€0.00	—	—	—

Gender is asked once, optionally, and can be left blank. Every row is a person with a history, not an order line.

Baskets filled and left behind · last seven days · every one still recoverable
Who	Value	Where they stopped	Tries	When
Tomas Bakker	€64.00	at payment	3	21:19
Guest, not signed in	€38.00	at the questions	1	22:04
Lena Moreau	€950.00	at the table deposit	2	14:08
Karim Haddad	€128.00	card declined, never retried	4	23:41
Guest, not signed in	€41.50	at the email field	1	09:51
312 baskets in total	€9,048.00	still open	1.8 avg	—

A named basket can be recovered with one email. A guest basket becomes named the moment they come back on any device.

Door log · three entrances · re-entry armed at 21:00
Entrance	People in	Busiest minute	Stopped	What happened
Door A, main	612	20:14, 38 in the minute	3	Already scanned. Named holder shown, let in.
Door B, side	244	20:31, 21 in the minute	0	Opened at 20:05 to clear the queue on A
Door C, guest	92	19:58, 9 in the minute	2	Not on the list. Added by the promoter from her phone.
Re‑entry, all doors	118	22:40	0	Re-scans, not new people
In the room at 23:40	948	—	5	Reconciles to the settlement, to the ticket

Settlement by ticket type · charged on your own Stripe balance
Ticket type	Sold	Total sales	Coupons used	Net to you
Early bird	300	€7,500.00	€0.00	€7,012.50
Advance	392	€12,544.00	€384.00	€11,487.60
Final release	186	€7,068.00	€0.00	€6,729.48
Guest list	48	€0.00	€0.00	€0.00
Tables, minimum spend	5	€7,500.00	€0.00	€7,386.25
Add‑ons and cloakroom	—	€2,140.00	€0.00	€2,101.65
Settles to your Stripe	931	€36,752.00	€384.00	€34,717.48

Net is after coupons, Stripe's own rate and €1 per paid ticket. Guest list and tables carry no platform fee, and a refunded ticket refunds its fee.

Same room, same month, one year apart · second year on Hibilet
Measure	This night	A year ago	Change
Tickets sold	948	806	+17.6%
Buyers who had been before	407	121	+236%
Missing baskets recovered	118	0	+118
Revenue per buyer	€38.94	€31.60	+23.2%
Sold before on‑sale day two	64%	35%	+29 pts

From noise to order

1,000 people · 1,000 rows · the same thousand · point at any one of them

A thousand people came. To you they are noise.

To your ticketing platform they are a thousand order rows.

To Hibilet they are a thousand people you can name, count and reach again.

Which is how the next crowd gets bigger.

From noise to order.

A thousand people came to your last event. To your ticketing platform they are a thousand order rows. To Hibilet they are a thousand people, with everything each one did before they paid: the visits, the baskets they filled and abandoned, the night they came to two years ago under a different email address. That is the only reason the next crowd is bigger.

One year with Hibilet

€600,000

settled straight into the operator's own Stripe account. We never held a cent of it.

Settled per month. August is the festival.

Reservations taken: 24,000
Customers you can name: 14,000
Basket retention: 41.3%
Bought again within the year: 15.4%

What the numbers mean

24,000 reservations, 14,000 customers. The gap is the point: 10,000 of those reservations were somebody coming back, and on most platforms they would have looked like 24,000 strangers.

41.3% basket retention. Of everyone who filled a basket, this many finished. The rest are in Missing Baskets, with names on them.

15.4% bought again. That is the compounding bit, and it is the only number on this page that gets better while you sleep.

One operator, twelve months. Illustrative, not a platform-wide claim.

Written down so you can hold us to it

The money is yours.
The data is yours.
The audience is yours.

Built for
festivals running two stages over three days · venues doing two hundred nights a year · promoters touring twelve cities · clubs selling tables before they sell tickets · workshops with twelve places and a waiting list · theatres with a seating chart older than the software.

We will not rent you your own list.

Customers, orders, consent state and full purchase history export on request, in formats that load somewhere else. Including on the day you leave. A list you cannot take with you was never an asset. It was a subscription.

We will not stand between you and your money.

Card payments settle straight into your own Stripe account through Stripe Connect. We are not in the flow of funds, we do not hold your float, and we cannot decide to release it slowly. Your payout terms are between you and Stripe.

We will not put our name on your checkout.

The storefront runs on your domain, in your branding, with your business named as the seller. Nobody buying a ticket to your night needs to learn ours.

Two ways to buy it.

Hibilet Instant

€1 per paid ticket

Free and guest-list tickets cost nothing. A €0 ticket carries a €0 fee, and a refunded ticket refunds the fee.
No monthly fee, no listing fee, no contract. Card sales carry Stripe's own rate, which is between you and Stripe.
Everything is included. Attendees, missing baskets, doors and scanning, tables with a minimum, settlement, reports, the audience data and the AI.
Live in under an hour. Tell it about your event, connect Stripe, sell.

Start with Instant

Hibilet Pro

Call for a quote

Rates that drop as the numbers climb. For festivals and venue groups doing real volume across a season.
Reserved seating charts. Numbered seats, holds, and best-available, on top of everything Instant does.
Several accounts, one organisation. Single sign-on, roles, and data residency in the country you need it.
A named person. Who answers the phone on a show night, not a ticket queue.

Talk to us about Pro

Your next crowd is already standing in your last one.

Tell us about the event you are putting on, the way you would tell a friend. We will come back with the setup, the numbers, and what a year of your existing sales history would have looked like inside Hibilet.